Welcome to SoHo.net.my, Malaysia's Community Trading Portal.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. 

What information do we collect?

When you visit our website, we do not collect personally identifiable information about you, except when you specifically and knowingly provide it. For instance, while many areas of our website are free to all users, we do require registration for some services such as Product Alert. If you decide to register for these services, or if you request information from us, you will be asked to provide certain information and details, including your name, company, title, and e-mail address. The information you provide helps us create customized content like Product Alert. You will receive information only for the products that interest you.

We use this information about your computer to perform routine web site maintenance and to generate various aggregate reports for internal analysis, research and monitoring purposes, and to help us develop and enhance our web site and services for our users. 

We may collect, store and use the following kinds of personal data: 

1. Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views
2. Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
3. Information that you provide to us for the purpose of registering with us
4. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
5.  Any other information that you choose to send to us

Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.  We may also use that information to [recognize your computer when you visit our website, and to personalize our website for you]. 

Using your personal data

We may use the information you provide to service your account or for other administrative purposes. We may also access your information to resolve disputes, to troubleshoot problems, to enforce agreements between us, or for marketing purposes. In addition, for certain transactions, our system may use your transaction details to automate and to streamline your transaction by checking for electronic data compliance, providing reporting features, and transferring data from previous forms to those of the current transaction.

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

1. Administer the website
2. Improve your browsing experience by personalizing the website
3. Enable your use of the services available on the website
4. Send you general commercial communications and updates
5. Send you email notifications or newsletter
6. Deal with enquiries and complaints made by or about you relating to the website

We may also use the information you provide for certain mailing initiatives. For example, you may sometimes receive an invitation to answer surveys or try out new products and services from SoHo.net.my. Your feedback helps us develop new products and services based on your needs.

You will have a choice about receiving mailings, surveys or information about products and services from us. If not each e-mail you receive has an "Unsubscribe" option, which you can inform us if you wish to discontinue. As a registered member, you can also advise us which types of e-mail you wish to receive by updating your page.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

1. To the extent that we are required to do so by law;
2. In connection with any legal proceedings or prospective legal proceedings;
3. In order to establish, exercise or defend our legal rights

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. We contract with these third party providers to help us provide you with better value and service. To fully access and use such services, you may sometimes be required to register for them or to otherwise provide certain information and data. In order to provide you with the services in question, such information and data may have to be made available to the third party provider, who may then process or update such information and data and transmit them back to us. We are highly selective in choosing these third party providers, and they are allowed to use your information and data only for the purpose of and in connection with providing the services which we have contracted with them to provide.

Information relating to community members

For those services which require registration, you will be asked to provide certain personal and business information. Upon registration, you will be enrolled as a member of our global community network. As a community member, you have the right to opt-out of being listed in our membership directory, which only other members and our relevant partners will be able to access.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. We are committed to providing reasonable and practical access to you to identify and to correct any inaccuracies in or to update the information you may provide. Our users who have provided information on our web site can contact our us at service@soho.net.my or use the relevant automated updating system (where applicable) to make corrections or updates.

Co-branded and alliance relationships

We have established relationships with other parties on the Internet to offer you the benefit of other products and services which we ourselves do not offer. We offer you access to these other parties either through the use of hyperlinks to their sites from our site, or through offering "co-branded" sites in which both ourselves and these other parties share the same URL, domain name or pages within a domain name on the Internet. Generally, we do not own the co-branded and alliance parties and we do not control how they use any information you supply them. It is therefore important that you understand their privacy policy and/or terms of use if you visit and use their sites.

Important Notice:
Although we adhere to industry standard practices to protect your personal information and confidential data, we cannot ensure that such information and data will never be disclosed in ways not otherwise described in this Privacy Policy.